services faq's

What makes your approach different?

Every project begins with strategy. Before any design or development begins, I plan each deliverable around conversion, e-commerce best practices, and your business goals. Design is the final layer, not the starting point.

What's included with each service?

Every project includes custom design, development, and conversion strategy. I also handle standard SEO and necessary copy adjustments to get your site working beautifully and driving sales.

  • Desktop design mockups
  • Up to 3 rounds of revisions
  • Mobile + desktop optimization
  • Testing before launch
  • Tutorial guides for managing your site
  • 14 days of post-launch support

Do you only work with Shopify?

Yes. I specialize exclusively in Shopify design and development, allowing me to focus on creating better e-commerce experiences.

Will my live store go down during the project?

No. Your project is built in an unpublished staging theme, so your live store remains untouched until everything has been reviewed and approved.

Will I be able to easily update my store myself without knowing code?

Absolutely! Your storefront will be built using Shopify’s Online Store 2.0, allowing you to easily update text, images, colors, products, and other content through Shopify’s Theme Editor.

What do I need to provide before we begin?

During onboarding, you’ll complete a Brand Information Form to provide your brand assets, images/video, copy, and design inspiration. I’ll request access to your Shopify store directly, so you’ll never need to share your password or login information.

Do you offer payment plans?

Yes. All projects are split into two payments: a deposit due during onboarding and the remaining balance due before development begins.

Im not sure which service I need - what happens after I inquire?

No problem! Simply tell me what you’re looking to accomplish in your inquiry. I’ll review your project, recommend the best service for your needs, and reach out to confirm your project scope, pricing, and timeline before moving into onboarding.

Who writes the text for my new store?

  • We can work together! You are welcome to provide your own copy, but I will jump in and provide updated copy whenever necessary to optimize your store’s performance.